Troubleshooting ·

Threads Not Working? Fix Common Problems

Feed won't load, posts won't send, app keeps crashing? Most Threads problems are fixed in under two minutes with the right step. Pick what's going wrong to get a step-by-step fix, decode an error message, or check whether Threads itself is down.

13common problems with step-by-step fixes
2 minor less for most fixes
8universal fixes that solve most issues
0posts lost by reinstalling - they're on your account
Pick a problem

What's not working on Threads?

Choose the closest match. Work through the steps in order and tick them off - most people are fixed by step 3.

Is it down?

Is Threads down, or is it just you?

Tick what you've noticed. The more "Signs it's Threads" you tick, the more likely it's a wider outage.

🌍 Signs it's Threads

📱 Signs it's you

8 universal fixes

8 fixes that solve most Threads problems

Ordered from quickest to most thorough. Try them top to bottom and test Threads after each one.

  1. 01🔄
    Refresh or retry

    Pull down, or tap retry. Wait 30 seconds.

    5 sec
  2. 02🚪
    Force close and reopen

    Swipe Threads away, then open it again.

    15 sec
  3. 03📶
    Switch networks

    Wi-Fi ↔ mobile data. Turn off VPNs and ad blockers.

    30 sec
  4. 04⬆️
    Update Threads

    Old versions break when Threads changes its servers.

    1 min
  5. 05🔁
    Restart your phone

    Clears memory and network glitches.

    1 min
  6. 06🧹
    Clear the cache

    Android: Settings → Apps → Threads → Storage → Clear cache. iPhone: offload the app.

    1 min
  7. 07🕐
    Fix date & time

    Set them to automatic - a wrong clock breaks secure connections.

    30 sec
  8. 08♻️
    Reinstall Threads

    Delete and reinstall. Your posts stay on your account.

    2 min
Error messages

What does that Threads error mean?

Type part of the message you see, or browse the list.

"Something went wrong"

What it meansA temporary hiccup in the app, your connection or Threads.

FixRetry, switch networks, update the app.

"Couldn't refresh feed"

What it meansThreads can't reach its servers to load new posts.

FixCheck your connection, turn off VPN, restart the app.

"Try again later"

What it meansYou've hit a temporary limit on an action, like following or liking.

FixStop for a few hours. Don't keep retrying.

"We limit how often you can do certain things"

What it meansThreads thinks the activity looks automated or spammy.

FixPause the action, avoid third-party automation, and wait.

"Post failed / Couldn't post"

What it meansThe upload didn't finish - often media or a dropped connection.

FixRetry on Wi-Fi, or post text first and add media later.

"No internet connection"

What it meansThreads can't reach the network at all.

FixCheck Wi-Fi or data, airplane mode, and app data permissions.

"This content isn't available"

What it meansThe post was deleted, made private, or the account blocked or restricted you.

FixNothing to fix - it's no longer visible to you.

"Couldn't load image"

What it meansThe image failed to download, often on a slow connection.

FixSwitch networks or reload the post.

"Your post goes against our Community Guidelines"

What it meansYour post was removed or limited for breaking a rule.

FixReview the notice - you can usually request a review.

"Video unavailable"

What it meansThe video was removed, is still processing, or can't play on your connection.

FixWait a few minutes or try a faster connection.

Login errors have their own decoder in Threads login not working? Common fixes.

iPhone, Android, web

Device-specific fixes

🍎iPhone

  • Offload instead of deleting: Settings → General → iPhone Storage → Threads → Offload App, then reinstall - keeps your login data.
  • Turn off Low Data Mode for Wi-Fi or mobile data.
  • Allow Background App Refresh for Threads.
  • Check Screen Time limits aren't blocking the app.

🤖Android

  • Clear cache: Settings → Apps → Threads → Storage → Clear cache.
  • Turn off battery optimisation for Threads.
  • Turn off Data Saver or allow unrestricted data for Threads.
  • Check Private DNS isn't set to an ad-blocking server.

💻threads.com

  • Hard refresh: Ctrl+Shift+R (Windows) or Cmd+Shift+R (Mac).
  • Try a private window to rule out extensions.
  • Clear cookies and site data for threads.com.
  • Update your browser, or try another one.
Report a problem

Still broken? Report it to Threads

  1. In Threads, go to your profile → menu (two lines) → Settings.
  2. Tap Help, then Report a problem.
  3. Describe what happens and add screenshots.
  4. Send it - you won't always get a reply, but reports help Meta find bugs.
Include in your report
  • What you were doing when it broke
  • The exact error message (screenshot)
  • Your phone model and app version
  • When it started, and whether it happens on Wi-Fi and mobile data
FAQ

Threads not working FAQ

Why is Threads not working right now?
Usually it's an outdated app, a weak or blocked connection, stuck app data, or a temporary outage. Update the app, switch between Wi-Fi and mobile data, and restart it. If friends have the same problem, Threads may be down - wait and try again later.
How do I know if Threads is down?
If Threads fails on different devices and networks, Instagram is also having trouble, and other people are posting about problems at the same time, it's likely an outage. There's nothing to fix on your side - wait it out.
Why won't my Threads feed load?
Pull down to refresh, switch networks, turn off any VPN, and update the app. If it still says "Couldn't refresh feed", clear the app cache (Android) or offload and reinstall the app (iPhone).
Why can't I post on Threads?
Check your post is under 500 characters, has no more than 5 links, and your connection is stable. If you see "Try again later", you've hit a temporary limit - wait a while before posting again.
Will reinstalling Threads delete my posts?
No. Your posts, followers and settings are stored on your account, not your phone. Drafts saved only on your device may be lost, so copy anything important first.
Why does Threads keep crashing?
Update Threads and your phone's software, restart the phone, and free up storage. If it still crashes, clear the cache (Android) or delete and reinstall the app.
Why does threads.com not load on my computer?
Try a private window. If it works there, an extension or stored site data is the problem - disable extensions or clear threads.com's cookies and cache. Also try another browser.